While waiting for the first Biggest Loser Meals shipment a few problems surfaced. Before ordering, I asked about combining the shipping to save $24.95, also since the delivery is perishable, I needed to know when food would be delivered. Our area is scheduled for Wednesday shipping/Friday delivery.
When the first shipment was sent out I received the credit card charges and shipping information via email. That’s when I found out the shipments weren’t combined and shipping didn’t occur until Thursday with a Saturday delivery. Although we don’t go out of town often, several weekend trips are on the schedule and no one would be available to take care of the perishable food. This is especially worrisome living in Oklahoma where the temperatures can soar over 100 degrees in the summer.
After a discussion with the customer service department the problems were resolved. Shipping will be combined and from now on orders will definitely be shipped on Wednesday for Saturday delivery.
Now it was a wait for the food.
Two big boxes arrived on Saturday and it was impressive how they were packed. Food was still hard-frozen, with dry ice in a styrofoam case. I can see why the shipping cost is $24.95. Also, now that I’ve seen how the boxes are packed, I’m not sure two weekly orders would actually fit into one box.
Also included in the box was the weekly menu, information on the way the food is cooked, cooking/serving instructions and a discount enticement for friends who want to try the program.
The box of food
It’s a LOT of food! Five days worth of meals for one person, lined up with breakfasts on the left, lunches in the middle and dinners on the right. Each meal is in a plastic pouch, inside that pouch are several pouches containing the different ingredients.
Next the most important thing, how does the food taste?